Privacy Policy
1. Introduction
Crydex ("we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from visitors of this website and our platform, and our practices for collecting, using, protecting and disclosing that information.
2. Information We Collect
We may collect the following types of information:
- Information you provide directly — such as when you contact us via email or connect your wallet to the platform.
- Public blockchain data — wallet addresses, transaction hashes and other on-chain activity. This data is inherently public on the Solana blockchain.
- Usage data — anonymized information about how you interact with our website (pages visited, time spent, device type) collected via standard web analytics.
- Technical data — IP address, browser type, operating system, and other technical identifiers necessary to serve our website.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our platform and website
- Respond to your inquiries and communications
- Improve the user experience and develop new features
- Detect, prevent, and address technical and security issues
- Comply with applicable legal obligations
4. Wallet Keys and Custody
Crydex is a non-custodial platform. Your private keys, when encrypted within our Secure Vault feature, are protected using AES-256-GCM cryptography with keys derived from your own authentication factors. We do not have standalone access to your funds.
5. Data Sharing
We do not sell your personal information. We may share limited data with:
- Service providers who assist us in operating the platform (hosting, analytics, email)
- Law enforcement, if required by applicable law
- Third parties in connection with a business transaction (merger, acquisition, sale of assets)
6. Cookies
This website may use essential cookies to maintain session state. We do not use third-party advertising cookies.
7. Security
We implement industry-standard security measures including encryption in transit (HTTPS), encryption at rest for sensitive data, and strict access controls. However, no method of transmission over the internet is 100% secure.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete information we hold about you. To exercise these rights, contact us at info@crydex.io.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Continued use of the platform after changes constitutes acceptance.
11. Contact
For questions about this Privacy Policy, contact us at info@crydex.io.